Question 1

Do I have to be 18 to open a social trading account?

Accepted Answer

Yes

Question 2

What documents do I need for the online account opening process?

Accepted Answer

You will need a valid passport, a copy of a utility (e.g., electricity bill, bank statement) to verify your residential address and a valid cell phone number!

Question 3

How long will it take me to open the account?

Accepted Answer

If you have your paperwork at hand, the completion and verification will be done within 5 min.

Question 4

How do I fund my trading account?

Accepted Answer

In your membership area you will find all sorts of funding possibilities for your use like credit card, bank transfer and many others.

Question 5

Can I send my money to you as well?

Accepted Answer

No, this is not possible. We do not take or trade any money from 3rd parties!

Question 6

How do you trade my money?

Accepted Answer

We do not trade your money at all. We only trade our own funds and you will connect to our trades via your Broker Roboforex. We only offer a copy service to subscribed customer accounts.

Question 7

Is there a minimum term for the trading?

Accepted Answer

Yes, the minimum trading term is 7 days!

Question 8

Do you charge any upfront fees for your trading service?

Accepted Answer

No

Question 9

How do you earn money with your copy trading service?

Accepted Answer

We only earn a performance fee from the profit achieved. The performance fee is 35%. Only if you make money, we make money!

Question 10

Do I receive a daily trading report?

Accepted Answer

Yes, every day at midnight you will receive a trading report from your Broker Roboforex.

Question 11

Do I receive a monthly trading report?

Accepted Answer

Yes, you will receive a monthly trading report as well.

Question 12

Can I invest more than €/$ 500?

Accepted Answer

Yes, you can open €/$ 500 accounts, €/$ 2500 accounts, €/$ 10.000 acounts and multiples of it. There is no limit!

Question 13

Can I change the risk/reward ratio of your performance?

Accepted Answer

Yes, you can do so in your member´s area and e.g. double the trading lot that we are using, which will also give you twice the performance result. However, we do not recommend to do so as our performance is already very outstanding. More risk could easily destroy your account balance quickly to zero :(

Question 14

Do you use leverage for your trading?

Accepted Answer

Yes, we are using a very high leverage for margin reasons

Question 15

Can I lose my investment trading Forex?

Accepted Answer

Yes! Forex trading is a high-risk investment and regardless whether your set up is considered low risk, medium risk or high risk, you can lose all of your investment. Therefore, it is important that you only invest funds, which you can afford to lose.
Which drawdown / loss could happen to my account?
Forex trading involves great risk and you should only invest funds, which you can afford to lose regardless of the settings you have chosen. Our experience has shown, that under normal trading conditions you may face a drawdown or loss of the percentage you may expect as a performance. In other words, if you choose a medium risk $100 investment trying to achieve 50% profit p.a., you may face a drawdown/loss of the same, 50%. High risk set ups going for 200-300% profit p.a. always face the risk of a total loss from day one. No minimum drawdown can be guaranteed during extreme trading conditions and even a medium risk set up can turn into a complete loss under such conditions.

FAQ